Waves IT Hub offers designing, planning and implementation of cutting edge Infrastructure solutions which can monitor and control IT issues in organizations so that their daily business is not impacted.
IT Service Management
We offer ITIL compliant and cost effective IT Service Management (ITSM) suite.ITSM capabilities include Incident management, Problem management, Change management, Service request & Catalog management, CMDB, Asset management, Project management, Purchase & Contract management, Software license management with Industry standard reports. Customers can seamlessly manage their service management process using our ITSM
platform
IT Operations Management
Try our reliable and cost effective solutions for Monitoring and Management. The solution consists of multiple modules to carry out monitoring and management activities. Our ITOM suite consists of Network device monitoring, Server & VM monitoring, Wireless monitoring, Bandwidth monitoring, Configuration backup and Change management, Firewall log management, IP address management, Switch port management, Applications monitoring, End-user experience monitoring and Storage monitoring. To summarize the solution can monitor everything that has an IP address and is connected to the network. This helps you to identify the root cause of an issue in the infrastructure and assist in taking the necessary action before the operations are affected.
Active Directory Management
We offer flexible and user friendly solution for Active Directory management and reporting. System administrators or IT admins can manage AD objects easily and generate reports in couple of clicks. To add more value, AD self service solutions also provides better end user experience when it comes to self service password management and single sign-on.
Unified Endpoint Management
We offer a simple UEM solution for system administrators which helps in managing Servers, Desktops, Laptops, Smartphones & Tablets from a central location. System admins can automate their regular activities like deploying software, installing patches, taking remote control etc. Additional features includes, managing assets, software licenses, USB device management and Mobile device management.
Log Monitoring
Log management solution helps to analyze systems, network, application & database logs. It can perform complete log analysis with alerts, reports, log search and flexible log archiving options. Key features include Event log management, Syslog management, Realtime event correlation, GDPR compliance reports, SIEM, and IT compliance reporting.
IT Operation Analytics Tool
This solution integrates seamlessly with other it applications and offer prebuilt reports and dashboards for in depth analysis. Drill down to view the details and customize reports and dashboards. Out of the box dashboards available to meet the requirements of higher management and technical teams. Integration with Service now and Jira and Zendesk